Documentation

Connect your shop.
Start selling.

Every screen, every field, every button — written out in order. How sellers and suppliers connect a shop to eDropShip, generate their keys, map categories, set prices and export products.

3 guidesready now 23channels planned 2 rolesseller & supplier Text onlyno videos to sit through
1

Before you start

Five minutes of preparation saves an hour later. Have these ready before you open Shop Integrations.

  • An eDropShip account. Sign up at eDropShip.com with an active email address. Your login details are emailed to you — you sign in with those, not with the sign-up form.
  • An existing shop on the platform you want to connect. eDropShip connects to a shop that already works. It cannot create one for you.
  • Admin or owner access on that shop. A staff login usually cannot approve an app or generate API keys.
  • The same browser, signed in. Several platforms open their own authorisation window. If you are not already signed in to that platform in the same browser, the window will not find your shop.
  • Your categories in mind. You will be asked to match your shop's categories to eDropShip's. Products in an unmapped category are not exported.

One account, many shops. You are not choosing one. Add as many shops as you like — each one keeps its own category mapping and its own pricing rules.

2

Seller or supplier?

The two roles connect for opposite reasons, so the steps differ. Work out which one you are before you begin.

Seller · reseller

You sell other people's products

You connect your shop so you can pull products out of the eDropShip catalogue and list them for sale. Orders come back to eDropShip and the supplier ships them.

  • You export products to your shop
  • You set a profit margin on top of the supplier's cost
  • You use the bucket to choose what goes live
  • Guides ready: TikTok Shop, WooCommerce
Supplier

You own the stock

You connect your shop so eDropShip can pull your catalogue in and offer it to sellers across the network. Their orders arrive with you to pick, pack and ship.

  • You import your catalogue into eDropShip
  • You set the price adjustment and shipping added to each product
  • You map your collections to eDropShip categories
  • Guide ready: Shopify

Sign up as the right one from the start. The role is chosen at sign-up and it decides which screens you see. A supplier account will not show the seller bucket, and a seller account cannot publish a catalogue to the network.

3

How a connection works

Every shop follows the same six stages. Only stage three — how the platform proves the shop is yours — changes from one platform to the next.

1 · Sign up and sign in

Register at eDropShip.com with an active email address. Your login details arrive by email — follow the link and sign in.

2 · Add the shop

Open Shop Integrations in the left sidebar and press the + in the top-right corner to open the new-shop form.

3 · Prove the shop is yours

Some platforms show an approval pop-up. Others ask you to generate a key pair and paste it in. This is the only stage that differs.

4 · Map your categories

Match your shop's categories to eDropShip's. Products in an unmapped category will not move in either direction.

5 · Set price and shipping

Sellers set a profit margin. Suppliers set the increase or decrease and the shipping added to each product's price.

6 · Import or export

Suppliers import their catalogue in. Sellers export products out to the shop. Nothing is live until this step.

Where everything lives

Shop IntegrationsLeft sidebar. Every shop you have added, and the + button to add another.
The new-shop formShop Name, Type, and then the fields that platform needs. Create sits in the top-right corner.
Settings tabAppears only after the shop is created. Quantity, pricing — including raising the price on export — and more.
Category Mapping tabMatch your categories to eDropShip's. Exports are driven by this mapping.
Selected Products tabNarrow an export down to only the products you pick.

The extra tabs only appear after the shop is created. If you cannot find Settings or Category Mapping, the shop has not been saved yet — go back and press Create.

4

Connect your channel

Three channels are written up in full, click by click. The rest are on the way — until then our team will connect them with you.

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5

After you connect

The connection is the easy part. These three tabs decide whether anything actually reaches your shop, and whether it makes money when it does.

Category mapping

Each platform has its own category tree. Mapping tells eDropShip where its categories sit in yours. Open the shop from Shop Integrations, go to Category Mapping, and pick an eDropShip category from the dropdown against each of your own categories.

For a supplier on Shopify, that means matching each Shopify collection — for example a Clothing collection would be connected to the Fashion & Lifestyle category. For a seller on TikTok Shop, it means matching the eDropShip platform category to your TikTok shop category: if you sell fashion and TikTok has approved you for those listings, map Fashion to your shop's fashion category and save.

Unmapped categories are skipped in silence. This is the single most common reason an export comes back far smaller than expected. Nothing errors, the products simply do not appear. Check the mapping first, every time.

Price and shipping

Set these once per shop rather than pricing items by hand. Where you find them depends on your role.

RoleWhat you set
SellerYour profit margin, in the shop's Settings tab. The Settings tab also lets you raise the price during export.
SupplierA price increase or decrease, and the shipping cost to add to each product's price. Both sit alongside category mapping in the integration tab.

Marketplace fees come out of your margin, not on top of it. Every marketplace takes a cut, and the rate differs by channel and by category. Build that into the margin for each shop separately, or a listing that looks profitable will not be.

Selected products

If you do not want a whole mapped category going across, use the Selected Products tab to narrow an export down to exactly the products you choose.

6

Import & export

Once a shop exists it appears in the Shop Integrations list with its own import and export buttons. What those buttons do depends on who you are.

RoleHow products move
SupplierImport. Your catalogue is pulled from your shop into eDropShip, where sellers across the network can find and list it.
SellerExport, through the bucket. You collect products into a bucket first, then send the whole bucket out to your shop in one go.
AdminImport and export across any connected shop, for support and setup.

The bucket, step by step

The bucket is a seller's staging area. Nothing reaches your shop until you export it, so you can gather, check and change your mind freely.

  1. Browse the catalogueFilter by category, supplier or delivery time to find products worth listing.
  2. Check the numbers on the product pageProduct cost, shipping cost, VAT where it applies and the suggested retail price are all there. Your selling price comes from these plus your margin.
  3. Add to bucketCollect everything you want to list. There is no limit, but a first batch of five to ten is far easier to check than five hundred.
  4. Export the bucketSend it to the connected shop. Listings usually appear within a few minutes.
  5. Open one listing on the shop itselfConfirm the price, the images and the delivery estimate look right before you list hundreds more. This one habit prevents most pricing complaints.

That is the whole loop. Once products are exported they sell on the channel exactly as any other listing would, and the orders come back to eDropShip to be fulfilled by the supplier.

7

Shopify supplier API scopes

These scopes are only for suppliers building the custom Shopify app. Copy the block and paste it into the Scopes field on the Access tab — nothing more, nothing less.

Sellers do not need this. Sellers connect through the app itself — there are no scopes to copy and no custom app to build. This section applies to the Shopify supplier setup only.

Paste the whole block. A missing scope does not produce a clear error — orders or stock simply stop moving in one direction, which is much harder to diagnose later.

8

Troubleshooting

The problems that come up most, and what actually fixes them.

What you seeWhat usually causes it
The authorisation pop-up opens empty, or cannot find your shopYou are not signed in to that platform in the same browser, or a pop-up blocker closed it. Sign in to the shop in another tab first, allow pop-ups, then try again.
Products export, but far fewer than expectedUnmapped categories. Products in a category with no mapping are skipped without an error. Check Category Mapping and export again.
WooCommerce export does nothing at allThe REST API key was created with Read permission instead of Read/Write. Read-only keys fail silently. Delete the key, generate a new one with Read/Write, and update the shop.
You cannot find the WooCommerce consumer secret againWordPress shows the secret once, at the moment it is generated, and never again. Generate a fresh key and copy both values straight away.
The custom Shopify app will not behave as expectedCheck that embed app was left unticked when the app was created, that all the scopes were added, and that the app was released — an unreleased app produces keys that do not work.
Settings and Category Mapping tabs are missingThe shop has not been created yet. Those tabs only appear after you press Create.
"Insufficient permissions"You are signed in as staff rather than owner or admin. Ask the account owner to authorise it once — after that you can manage it day to day.
Prices on the shop look wrongUsually a margin set on the wrong shop, or VAT counted twice. Check the Settings tab on that shop, then export a single product to test before re-exporting everything.

Still stuck?

If something here does not match what you are seeing, tell us. The screens on the channels change and we would rather fix this page than leave you guessing.