How do I connect Shopify to eDropShip?
If you are a seller, you connect through the eDropShip app and authorise it against your Shopify store — there is nothing to copy and paste. If you are a supplier, you create a custom app inside your own Shopify admin under Settings → Apps → Develop apps, add the supplier scopes, release the app, then paste the Client ID and Secret key into the Integration tab on eDropShip.
Is eDropShip free to use with Shopify?
Creating an account and connecting your Shopify store is free. You pay the supplier cost and shipping for each order you fulfil, plus a plan fee if you choose a paid plan. There is no setup fee and you can disconnect at any time.
Do I need a developer to set this up?
No. Sellers connect through the app in a couple of minutes. Suppliers follow a guided step-by-step setup inside their own Shopify admin — about ten minutes, and no code at any point. Everything you need is in the steps above.
Does stock and pricing sync automatically?
Yes. Once a store is connected, stock levels and prices are kept in step automatically, so you are not selling something a supplier ran out of this morning. You can also set a price increase or decrease and a shipping amount that is applied to every product.
What happens when a customer places an order on my Shopify store?
The order routes to the supplier who holds that stock. They pick, pack and dispatch it, upload the tracking number and carrier, and that tracking is passed back onto your Shopify order so your customer gets the notification Shopify normally sends.
Which Shopify API scopes does the supplier app need?
The full block is in the
scopes section above, with a copy button. It covers products, inventory, locations, orders, fulfilments and customer records.
Sellers do not need any of them — this applies to the supplier custom app only.
Why is my custom Shopify app not working?
Two things catch almost everyone out: leaving embed app ticked when the app was created, and forgetting to release the app. Both produce a Client ID and Secret key that look completely correct and do not work. Check those two first, then confirm every scope was pasted.
Are the suppliers really UK based?
Yes — that is the point of the platform. Verified UK suppliers shipping domestically is what makes 1–3 day UK delivery possible, instead of the multi-week waits that come with overseas sourcing, and it is why returns have a real UK address to go back to.
Can I sell the same products on channels other than Shopify?
Yes. Shopify is one of 30+ connected channels. The same catalogue can go to TikTok Shop, eBay, Amazon, Etsy and more, all managed from one dashboard, with stock shared across them so you do not oversell.
Can I disconnect Shopify later?
Yes. The connection is yours to control. A supplier can uninstall the custom app from their own Shopify admin at any moment, and a seller can revoke the app the same way. Nothing is locked in.